In carrying out the mission, the Board of Commissioners and the staff of the Commission are guided by the following values:

• Integrity: We shall uphold integrity by operating in a manner that is fair, transparent, ethical, honest and incorruptible.
• Efficiency: We shall deliver services in a timely and cost-effective manner ensuring that every function that is executed contributes to the achievement of competitive markets, enhancement of consumer welfare, and ultimately regional integration within the Common Market.
• Effectiveness: We shall exhibit the highest level of ability and willingness to do work. This shall be accompanied by a learning attitude and recognition that we are all stewards of public trust and as such have a higher calling to deliver public service.
• Accountability: We shall ensure accountability to stakeholders in our operations and decision-making process.
• Independence: We are independent in carrying out our mandate and reaching our decisions without undue influence Continuous improvement: We shall embrace and sustain a culture of innovation, responsiveness to change and best practices.
• Cooperation: We shall work in close collaboration and mutual assistance with Member States and Stakeholders.